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SVM ARP © Agency Resource Planning System

Shipping agencies is an integral part of the larger shipping lines operational networks. Shipping agencies are the frontline organizations that interact closely with shippers & consignees to promote services that are provided by the shipping lines. Agencies need to be well verse with lines operating rules, market conditions and local regulatory compliances whilst providing efficient customer services. A slack in providing efficient shipment order processing according to line’s house rules or keeping track of container statuses or reporting terminal and landside operational data in timely manner will result in additional cost to the lines.

SVM ARP © is a fully web enabled and integrated resource planning system designed for shipping agency allowing cross-organization collaboration between agency and its principal in a single platform. The application provides key modules to allow agency offices to manage core competencies from front office to back office. The seamless flow of operational data between agency and line means greater visibility and accessibility to key information for pricing, routing, scheduling, business rules, capacity & allocation, container activity reporting, container inventory, revenue collection and cost reporting empowering line managers to make better informed decisions, effective management of agency network performances and asset utilizations.

Reporting actual operational cost to line has always been a tedious and time consuming process and more often the information reported are weeks if not months after the completion of operational activities at terminal or depots. Solverminds has developed industry’s first activity based cost reporting module that enable the line office to receive cost information from agency offices real-time as soon as vessel departed the port eliminating the need to wait for vendor’s hard copy invoices. This translates into faster financial reporting capability, lesser time and improves productivity.

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