Description:
We are seeking a highly motivated and detail-oriented JIRA Administrator to join our team in Chennai. The ideal candidate will have a strong background in JIRA administration as well as excellent communication and a keen attention to detail.
What will make you successful:
- Bachelor’s degree in computer science, Information Technology, or a related field. Equivalent work experience may be considered.
- Proven experience in software implementation, systems integration, or a related field.
- Familiarity with project management methodologies and tools.
- Basic programming or scripting knowledge is a plus.
- Strong problem-solving and analytical skills.
- Excellent communication and interpersonal abilities.
- Ability to work independently and as part of a team.
- Should have strong knowledge of shipping domain.
How you will contribute:
- As a Jira Cloud Administrator, you will be responsible for the administration, configuration, customization, and support of our Jira Cloud instances.
- Setup projects, Manage user accounts, groups, permissions, and roles within Jira Cloud. Perform system configuration and customization according to organizational requirements.
- Configure and maintain Jira Cloud projects, workflows, screens, fields, issue types, and schemes. Implement best practices for project configuration and optimization.
- Integrate Jira Cloud with other tools used within the organization, such as Git , Jenkins and third-party applications.
- Provide technical support and troubleshooting assistance to Jira Cloud users. Address user inquiries, issues, and enhancement requests in a timely manner. Collaborate with other support teams as needed.
- Implement automation rules, triggers, and scripts using Jira Cloud’s built-in automation features and a plugin “Jira Misc Workflow Extensions”.
- Monitor the performance and health of Jira Cloud instances.
- Document configuration changes, system architecture, troubleshooting procedures, and best practices. Develop and deliver training materials and sessions to educate users on Jira Cloud capabilities and usage.
- Strong knowledge on JIRA software and Jira Service Management configurations.
- Strong understanding on the issue security schemes and organizations.
- Strong understanding of Agile methodologies and project management principles.
- Experience with Jira integrations, automation, and scripting.
Solverminds is a leading global technology company providing enterprise resource management solutions, consulting and data analytics services to a maritime industry where business meets the technology. The vision of the company is to develop a “Truly” integrated Enterprise Application Suite for the liner shipping company. Deeper domain expertise and advanced technology platforms offer a complete range of technology products for liner operations management, ship management, agency management, and advanced analytics.
Solverminds is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
COVID-19: The health & safety of our team, candidates, and our community are very important to us. Please note, only those applicants with relevant industry experience will be contacted with their application.