Description:
We are seeking a highly motivated and detail-oriented Account Manager to join our team in Chennai. The ideal candidate will have a strong background in shipping domain, project management, training as well as excellent communication and a keen attention to detail.
What will make you successful:
- Bachelor’s degree in computer science, Information Technology, or a related field. Equivalent work experience may be considered
- Proven experience in software implementation, systems integration, or a related field
- Familiarity with project management methodologies and tools
- Basic programming or scripting knowledge is a plus
- Strong problem-solving and analytical skills
- Excellent communication and interpersonal abilities
- Ability to work independently and as part of a team
- Should have strong knowledge of shipping domain
How you will contribute:
- Collaborate with clients to gather requirements, understand their workflows, and define project scope
- Assist in managing the implementation timeline, including setting milestones, tracking progress, and adjusting plans as needed to ensure timely delivery
- Oversee the migration of client data from existing systems to the new software platform, ensuring data integrity and accuracy
- Ensure the final product meets client expectations and quality standards
- Maintain detailed documentation of implementation processes, configurations, and customizations. Create user manuals and guides as necessary
- Serve as the primary point of contact for clients during the implementation phase, ensuring clear and consistent communication.
- Gather client feedback to improve the implementation process and contribute to the development of future software enhancements
Solverminds is a leading global technology company providing enterprise resource management solutions, consulting and data analytics services to a maritime industry where business meets the technology. The vision of the company is to develop a “Truly” integrated Enterprise Application Suite for the liner shipping company. Deeper domain expertise and advanced technology platforms offer a complete range of technology products for liner operations management, ship management, agency management, and advanced analytics.
Solverminds is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
COVID-19: The health & safety of our team, candidates, and our community are very important to us. Please note, only those applicants with relevant industry experience will be contacted with their application.