web analytics

Application Support Specialist

Project Location(s): CHENNAI INDIA

No.of Positions: 3

Responsibilities:

  • Good English – Equal to EU standard C – Mandatory
  • Ability to communicate in a multi-cultural environment Experience in 2nd & 3rd level support
  • Experience in a documentation system (e.g. Confluence / Sharepoint / Teamsite) Experience in a ticket System (e.g. Jira, Service IT)
  • Work solution-driven
  • Good technical understanding of complex IT landscapes Self-study skills
  • Ability to abstract
  • ITIL Foundation certificate – desired.
  • Self-motivated and self-organized team-player.Candidate must have worked in a liner shipping company (or direct agency) and involved with IT System.
  • Must have acted as “Superuser” for their application. Shall have clear domain expertise.
  • Minimum 2-4 Years experience in the same company.
  • This is an opportunity for an enthusiastic individual seeking a Application Support Specialist role within a creative and unique environment. You will be on one of three shifts, together with providing 24/7 support coverage to our Global facilities.
  • Self-motivated and self-organized team-player

Technical Skills:

  • Good knowledge of mainline container shipping business
  • Previous working experience in large team handling international accounts.
  • Previous working knowledge in Liner Shipping applications or any other shipping line application.

Personal Skills:

  • Excellent communication skills.
  • English – Equal to EU standard C is expected.
  • Knowledge of the German language will be added advantage. Ability to communicate in a multi-cultural environment.
  • Willingness to provide support and be part of second-level support Focused on the given task.
  • Meticulous in creating and documenting the information. Self-organized and willing to work in shifts.
  • Professional aim clarity
  •  Good technical understanding of complex IT landscapes
  • Be available for weekend working as we’re a 24/7 operation; the role will cover 5 days across 7, on a rotation basis.
  • Friendly and high performing team environment

Solverminds is a leading global technology company providing enterprise resource management solutions, consulting and data analytics services to a maritime industry where business meets the technology. The vision of the company is to develop a “Truly” integrated Enterprise Application Suite for the liner shipping company. Deeper domain expertise and advanced technology platforms offer a complete range of technology products for liner operations management, ship management, agency management, and advanced analytics.

Solverminds is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

COVID-19: The health & safety of our team, candidates, and our community are very important to us. Please note, only those applicants with relevant industry experience will be contacted with their application.

Ready for a career journey with Solverminds?