Customer Relationship Management

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SVM CRM is a purpose-built customer relationship management solution tailored for the maritime industry. It streamlines the complete sales lifecycle from lead generation to deal closure enhancing speed, visibility, and operational efficiency.

Easily capture, qualify, and convert leads, manage opportunities, and monitor client activity using seamless voice or text-based input for real-time updates.

Key Capabilities

iconAI-Powered Voice Input

AI-Powered Voice Input

Capture leads, quotes, tasks, and minutes using AI-powered voice-to-text input.

iconMobile Voice CRM Updates

Mobile Voice CRM Updates

Update customer records on the go using voice — anytime, anywhere — via mobile CRM.

iconMicrosoft Teams Integration

Microsoft Teams Integration

Seamless integration with Microsoft Teams for real-time CRM updates and alerts.

iconAutomated Follow-Ups & Insights

Automated Follow-Ups & Insights

Automate follow-ups and receive actionable insights for timely customer engagement.

iconAccelerated Quote Approvals

Accelerated Quote Approvals

Enables faster quote cycles with streamlined approvals and in-field access.

iconEmail & Calendar Sync

Email & Calendar Sync

Syncs with Gmail, Outlook, and Office 365 for email tracking and calendar events.

iconSales Performance Dashboard

Sales Performance Dashboard

Track sales performance, monitor leads, and visualize customer interactions through intuitive, real-time dashboards.

iconLive Map Visit Planner

Live Map Visit Planner

Visualize and manage daily customer visits on a live map for better route planning and time efficiency.