Mentari Line Group Selects Solverminds to transform and improves operation efficiency
Mentari Line Group (MLG), a domestic shipping company headquartered in Surabaya, Indonesia has signed contract with Solverminds to implemented SVM LRP/ARP – Liner and Agency Resources Planning system, to help MLG in modernizing its business process to transform its business across all branch offices and agencies to improving operational efficiency, customer engagement to drive better customer services and reduce cost.
MLG has evaluated a number of other systems available on the market from other vendors over past few months. SVM LRP/ARP was the selected due to comprehensive functionalities that are available in the system ranging from Order to Cash, Procure to Pay, Accounts Receivable, Schedules and Routing all modules are in single integrated platform. Most importantly, these functions are readily available to implement with minimal customization and it is meeting Indonesia local business requirements. The availability of e-commerce platform provides MLG’s key customers convenience way to transact business online with MLG beside having the ability to track the status of their shipments while on the go. This gives their key customer real-time supply chain visibility.
The new system provides MLG’s key executive real-time information to make better informed decision. The integrated system allows information to be shared across their network of offices that will help improves coordination between marketing, sales & customer service and logistic to drive better customer service. This in turn will help drives better overall customer experiences.
SOLVERMINDS is pleased to be given an opportunity to partner with MLG, a renowned shipping company in the Indonesia, in its quest to become the leader in serving ports of East Indonesia jointly with business partners. The system will be implemented on a Software As A Service (SaaS) model hosted by Solverminds on private cloud.
About Mentari Line Group (MLG)
MLG is in the business of providing liner shipping and logistic solutions focusing on service various ports in the Indonesia. Head office in Surabaya, with branch offices in major ports accepting both containerize and project cargoes and deployed more than 15 vessels in the trade. MLG guided by their core values that offer on schedule and excellent service quality at competitive price, has been growing by adding new services and increasing port coverage to service its diverse customers based. MLG is always focusing on improving human talents and had been investing employee enrichment program to improving employee competence and invest in information technology to better serve its customers.
SOLVERMINDS is a leading software solution company, specializing in providing enterprise application solutions for liner shipping companies, Agencies and NVOCC companies. The company has since its inception in Sept 2003 been developing and delivering innovative optimization tools and integrated ERP system for the liner container shipping industry.
About SVM LRP/ARP ©
SVM LRP/ARP © Liner & Agency Resources Planning system, a fully web enabled JEE application that empowers shipping lines to plan, monitor, optimize and control their front and back office operations. The Customer and Sales force Analytic provides management decision support dashboards to monitor performance of their offices and agencies against budgets.