CUSTOMER SERVICE & BOOKING
Capture booking orders with approved quotes/special rate requests
Validate allocation to ensure maximum vessel utilization by TEUs.
Capture customer information such as: name, address, credit terms, customer contacts, customer potential targets for volume and revenue profile, billing info, named account, outstanding issue and sales representative.
Automatically validate and verify unique customers (not duplicated) or group multiple customers into key account.
Bookings are integrated with E-com which ensures seamless flow of data into booking.
Generate DG booking and approval process with booking confirmation.
Create various bookings such as merge bookings, cross bookings, split bookings, transshipment re-works and detailed booking reports.
Restrictions in booking using business rules by UN class, port pair, equipment type, blacklisted customers and commodity.
Create a unique
with approved rates
Create bookings in less than 15 seconds
Track the document lifecycle from booking to books
Perform quick roll-over of all bookings from one vessel to another
Create virtual stock report connected to the booking confirmation status
Connect bookings to approved rate requests, rate agreement, tariffs and approved tenders
Update the container and commodity information into the booking through excel & EDI