Incidents are inevitable and when they occur, it’s essential that claims are understood, handled promptly, and managed efficiently. Effective claims management depends on a transparent, end-to-end workflow that ensures timely settlement. SVM CMS (Claims Management System) is a powerful solution built to manage various claim types. It helps identify the responsible party, supporting the claimant in pursuing recovery from the liable entity or P&I club.The system streamlines the claims process, improves coordination, enhances information flow, and enables accurate reporting throughout the claim lifecycle.
Key Capabilities
Comprehensive Claims ManagementComprehensive Claims Management
Our system supports a wide range of claims, including Cargo, Container, Hull & Machinery, offering a versatile solution for diverse needs in claims management.
Seamless End-to-End ProcessSeamless End-to-End Process
Experience full transparency and control throughout the claims lifecycle, from initiation to settlement, with our efficient and streamlined end-to-end workflow.
Precise Liability IdentificationPrecise Liability Identification
Accurately identify the liable parties, whether they are external parties or P&I clubs, ensuring that claims are processed with the utmost accuracy and accountability.
Real-Time Claim Tracking & VisibilityReal-Time Claim Tracking & Visibility
Track claims in real-time with detailed updates and reporting, providing your team with complete visibility and control over each claim’s progress.
Increased Operational EfficiencyIncreased Operational Efficiency
Automate routine tasks and streamline claims processes, reducing manual effort and speeding up claim resolution, leading to lower operational costs.
Centralized Data ManagementCentralized Data Management
Store and manage all claim-related documents and data in a single, organized platform, ensuring easy access and improved data accuracy.
Continuous Performance ImprovementContinuous Performance Improvement
Monitor key performance indicators (KPIs) to ensure that claim resolutions are meeting established targets, enabling continuous improvement in claims handling.
Superior Customer ExperienceSuperior Customer Experience
Our intuitive system enhances the claims management process, improving efficiency and providing your customers with fast, accurate resolutions and a better overall experience.