E Commerce Portal - Smarter, Self-Service Shipping Management
SVM E commerce
In today’s fast-paced shipping and logistics environment, businesses need more than just a basic tool, they need a smart, self-service shipping portal that gives customers full control over their operations. SVM E-Commerce by Solverminds is a modern, cloud-based solution that empowers shippers, consignees, and container lines to manage shipments, documents, finances, and bookings independently and efficiently.
This self-service shipping customer portal transforms the shipment journey into a transparent, responsive, and fully digitized experience. It reduces dependency on back-office teams, improves customer satisfaction through faster response times, and enhances operational visibility with real-time data syncing from Solverminds’ core ERP systems.
SVM E-Commerce is more than a portal, it’s a digital enabler that drives faster customer service, smarter operations, and complete shipment transparency.
Features Offering
Accuracy to schedule details round-the-clock
Enables customer service representatives to specialize
Submit booking requests and receive confirmations in online
Security and auditing when printing original bills of lading
Container/Booking/BL Number tracking provision on single-click
Initiate and track claims online
Provides customer statement for payment and transaction history
Provides tariff and surcharges
Business Benefits
Reduced time and improved productivity
Fast shipment tracking through mobile devices
Cost-effective by significantly reducing paper consumption and personnel expenses