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Self Service Platform

Ebiz – Customer Self Service Portal

SVM Ebiz

Self-service is an important requirement in meeting clients’ needs, when they reach out to do business. The business challenge is that the self-service business portal needs to be user-friendly, available at all times and allow customers to find and consume information at their own pace.

SVM eBiz is a customer self-service shipment and supply chain portal. It provides a collaborative platform for shippers, consignees, and container shipping lines to carry out the whole shipment process online. The key focus is on improving the services offered to customers enabling them to manage their shipments in an easy and efficient manner online 24/7.

ebiz

Features Offering

Accuracy to schedule details round-the-clock

Enables customer service representatives to specialize

Submit booking requests and receive confirmations in online

Security and auditing when printing original bills of lading

Container/Booking/BL Number tracking provision on single-click

Initiate and track claims online

Resources of Ebiz

Product Brochure

Know more

Business Benefits

24/7 enquiry of shipment status

Reduced time and improved productivity

Saves time by easy tracking of shipment

Fast shipment tracking through mobile devices

Online shipment document creation minimizes typo errors

Self Servicing Portal gives you
unprecedented visibility