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Quicker and Transparent
Self Service Platform

E Commerce Portal - Smarter, Self-Service Shipping Management

SVM E commerce

In today’s fast-paced shipping and logistics environment, businesses need more than just a basic tool, they need a smart, self-service shipping portal that gives customers full control over their operations. SVM E-Commerce by Solverminds is a modern, cloud-based solution that empowers shippers, consignees, and container lines to manage shipments, documents, finances, and bookings independently and efficiently.

This self-service shipping customer portal transforms the shipment journey into a transparent, responsive, and fully digitized experience. It reduces dependency on back-office teams, improves customer satisfaction through faster response times, and enhances operational visibility with real-time data syncing from Solverminds’ core ERP systems.

SVM E-Commerce is more than a portal, it’s a digital enabler that drives faster customer service, smarter operations, and complete shipment transparency.

customer portal

Features Offering

Accuracy to schedule details round-the-clock

Enables customer service representatives to specialize

Submit booking requests and receive confirmations in online

Security and auditing when printing original bills of lading

Container/Booking/BL Number tracking provision on single-click

Initiate and track claims online

Provides customer statement for payment and transaction history

Provides tariff and surcharges

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Business Benefits

24/7 enquiry of shipment status

Reduced time and improved productivity

Saves time by easy tracking of shipment

Fast shipment tracking through mobile devices

Online shipment document creation minimizes typo errors

Cost-effective by significantly reducing paper consumption and personnel expenses

Self Servicing Portal gives you
unprecedented visibility