SVM eBiz  Customer Self Service Business Portal

SOLVERMINDS eBiz is self service shipment and supply chain portal. The system provides a collaborative platform for shippers, consignees and container shipping lines to carry out shipment processes online from requesting a booking to printing original BL and view outstanding charges and checking container demurrage & detention due date. As the container shipping lines focus is always on improving the services offered to its’ customers, this business management tool is an efficient and productive way to reduce commercial transactions cost leveraging on the power of the internet.

eBiz system is developed with the fastest and secure web interface, which helps the container shipping line’s customer to manage their shipment  in an easy and efficient manner. eBiz solution extends container shipping line’s front line services online 24/7. Container shipping line’s customers enjoy end to end shipment processes to manage and track shipments providing unprecedented supply chain visibility.

Features

  • Accurate visibility to schedule details round-the-clock
  • Submit booking requests and receive confirmations Online
  • Booking request for different cargoes:

    → General cargoes
    → Reefer cargoes
    → Hazardous cargoes

  • Security and auditing of Printing Original Bills of Lading
  • Container/Booking/BL No tracking provision on Single-Click
  • Visibility to the Latest Tariff & Surcharges
  • Updated ROE
  • Initiate and track claims Online.
  • Authorized Access to View and Print multiple documents (Invoices, Arrival Notices, DO, CRO, Etc.,)
  • Save Time and Increase Productivity by allowing gate activities tracking
  • Mobile Application: eBiz application access from mobile device (OS: Android & IOS)
  • Concise and Clear Service Catalogue
  • 24/7 Shipping Instructions and updated Online Help files
  • Find and Search local agency in a Single-Click

 

Benefits

  • Provides a Powerful and user-friendly dashboard
  • 24/7 enquiry of shipment status
  • Easy Tracking of shipment using the unique numbers
  • Fast and Easy shipment tracking through mobile devices
  • Online shipment document creation Minimizes Typo Errors